Delivery options and freight costs

We deliver to almost anywhere in Australia.

Standard freight

Standard orders go by road freight. The charge is based on the weight of the order, per 10kg, and the rate depends on your delivery zone. You can check the rate for your postcode with the Freight Estimator on our Freight page.

Premium air freight and Express Post

Available on interstate orders up to 20kg, with next-day delivery to most capital city metro areas.

Some items cannot go by air because of their size or material. If that applies to your order, we will contact you before we send it.

Same-day despatch

If the items are in stock and you order before 2pm, we usually despatch the same day, so most metro customers receive their order the next day.

Same-day Melbourne delivery

In the Melbourne metro area we can arrange a same-day courier. This is quoted per job, so call us on (03) 9321 8300.

Exclusions

Sometimes an item or delivery address cannot go by a particular service, or needs an extra charge. If so, we will contact you before despatch. If your order is moved to standard freight, we may refund part of the freight charge.