First make sure you have put in your mail server settings correctly. Second, make sure your NVR has an active internet connection.
In the Email settings, you have the option of sending an "Attachment" along with the alert. This will send a screenshot of approximately the time the alarm was triggered.
In our testings, we have found Gmail mail servers to be more reliable than most others. We recommend setting up a special Gmail account to send alerts using the following details.
- Email Address: *firstname.lastname@example.org*
- Password: *your GMAIL password*
- SMTP Server: smtp.gmail.com
- Port: 25