106-480 NESS 4G Dialler Firmware Update Instructions (Rev 1.2)

If you want to apply this update yourself, you must agree to the terms. Sign the attached 106-480 4G Dialler Firmware Update Agreement.pdf file and return it to sales@radioparts.com.au or your rep directly to get the download link for the firmware files.

This process only applies to Ness model number 106-480 and its NS/S variants. Use with any other version, e.g. the 106-250x will cause the unit to fail entirely.

• These instructions are provided to qualified persons experienced and proficient in the application of  firmware updates.
• This software is used at the Customer’s own risk.
• There is a possibility that the firmware update may fail and render the product unusable (Bricked)

Ness SIM Cards

If the customer is using a Ness provided SIM card and we end up inserting it to a NEW dialler/unit, then the sim card will need to be reactivated. See attachment for details. If we are simply updating the same dialler to the new version, then it is not affected.

CHECK THE LABEL ON THE BACK OF THE UNIT BEFORE PROCEEDING AND CONFIRM THE CORRECT MODEL

1. Run the NuvolSp.exe tool
   located under ...\Company - Documents\Files\NESS Dialler Upgrade\106-480 or supplied to you by Radio Parts.
   
   
   
   
2. Click on APROM and locate and select the update file.
   The name of the file is 4G FWT NESS ADUSUN-USB-015.bin
   located under ...\Company - Documents\Files\NESS Dialler Upgrade\106-480\106-480-firmware
   
   
   
   
   
3. Next, have the GSM Dialler connected to its supplied power supply unit, and turn ON the 4G GSM unit, on the switch on the back.
   
   
4. Have the GSM Dialler unit connected to the PC with a USB-C cable. (The cable MUST be a data cable type)
   
   
5. Click Connect and then click App - -> Boot
   Note: If you click connect it will hang on waiting for connection. So you have to hit connect and then App-->Boot. If it disconnects before you hit Start, just repeat the above step.
   
   
6. The message will display Connected.
   
   
   
   
7. Click Start to initiate flash, wait for the popup.
   
   
   
   
8. The computer should display a successful flash.
   
   Unplug and check the version of the GSM Dialler by turning it OFF(for a few seconds) and ON again. The first screen the GSM dialler will show will be the version number. If it is ending in 015, you are now complete. Repack the GSM Dialler and repeat for the next Dialler.
   **If not, the screen may show a 009, if so check all steps and try again. See sample photos below.
   
   Old Firmware:
   
   New Firmware:
   
   
   Once successfully flashed, you may want to mark your updated stock e.g;
   
   
   
   
9. NOTE - the GSM Dialler may disconnect during flashing and display an error message. If so, try again, and check all the steps.